Staff shortages, customer expectations, technology challenges, regulatory compliance and multi-generational employee conflicts can take a toll on any workforce. How are employees expected to stay focused, effective and keep their minds on serving each other and the customer? In this informative and fun-filled Keynote, New Orleans native Bruce S. Wilkinson, CSP, will demonstrate how the leadership lessons from Katrina can help your leadership team and employees both survive and thrive in the Storms of Change.

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